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What are the shared services? Does SAFe benefit from this in any way?

by Nala Samir
7 months ago
in Business
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What are the shared services? Does SAFe benefit from this in any way?
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Scaled agile framework or SAFe refers to dedicated principles that aim at scaling the agile framework within an enterprise. It empowers an organization to create a continuous workflow and schedule for completion of a particular project on time. A dedicated agile release train or ART can be created for the development of a single line schedule that can help deliver a project with efficiency. Organizations can adapt themselves according to a particular situation, deliver faster results, and even include innovation for better customer experience. SAFe certification enables an individual to guide employees further for faster delivery of a product.

An agile release train or ART helps in creating a definite schedule and path for planning, development, deployment, and delivery of a product for its timely delivery. It includes various steps for faster delivery of a product which is free from any errors and provides the best customer experience. The collaboration of different resources and departments is its main objective for a continuous workflow.

The success of a SAFe framework requires the collaboration of different services and operations for completion of a project on time. A project may require certain extra skills and knowledge base which an existing organization may not be able to provide. Shared services help towards assembling all the necessary knowledge and skills which an organization may need for the creation of a product on time and with efficiency. These refer to special people and their services which are essential for completion of a project but cannot be employed full time.

Shared services aim at providing extra help concerned with various aspects of a project depending upon the needs of a particular team. Various aspects concerned with the creation of a product or software like security, architecture, etc requires special focus and may need extra help which is fulfilled through shared services. They can contribute towards the fulfillment of a goal under a particular ART or can be distributed across organizations wherever their services are required.

Individuals providing shared services are generally required with the following skills:

  • Agile system engineering
  • IT service management
  • Security analysis and management
  • Enterprise and informational architecture
  • Regulatory compliance
  • Technical writing

They are required to fulfil various responsibilities like

  • Helping a team and collaborating with its members in the program increment stage for planning, innovation, and execution. They are responsible for providing necessary assistance and support services which employees may need for careful planning of further steps in the delivery of a product under ART.
  • Fulfilling necessary objectives and feeling in positions in cases of backlogs.
  • Providing assistance in product inspection and optimization stage for delivery of the best and professional product.

 Shared service providing personnel act proactively within an agile team. They are termed as a crucial aspect for the success of the SAFe framework within an organization. Leading SAFe certification aims at empowering individuals to understand the importance of SAFe and include shared services whenever necessary.

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