The day-to-day workflows in your business will, to a large extent, determine how productive your employees can be. The expression, ‘how you do one thing is how you do everything’ rings true for enterprises, so an audit of your current processes can reveal a lot about overall productivity.
Chances are, if you’re relying on outdated bookkeeping systems and manual entry for most tasks, the risk for error is high and the potential for harmonious collaboration low. To stay in lockstep with the changing market and your competitors, you need to expand your ideas of how to maintain high productivity levels throughout the organization.
Discover how you can encourage greater output and internal communication with the software and tools outlined in this guide.
Call Recording
Extracting key information from client calls can be instrumental to your business’ marketing strategy and customer service. As such, implementing a digitized system for logging call information can help you store all the data in a single place so you can interpret it easily.
Gone are the days in which handwriting notes was the most effective method for taking relevant call information. To stay on top of dozens of incoming and outgoing calls, you need software that can streamline your data collection process and minimize the risk for costly manual entry errors.
Productivity
Productivity is easy to instill in your employees, providing you have the right tools.
Generally, to ensure your workforce stays productive throughout the day, you need to find a way to combine the following ingredients:
- A sense of accountability
- Performance metrics
- Flexibility
Fortunately, you can provide all three of these magic ingredients in employee tracking software. Tools like this allow you to keep tabs on how your employees spend their time during work hours.
As a result, you foster a sense of accountability as the individuals know their time is being monitored and are more likely to stay focussed. You’ll also have access to an important way of tracking performance: accurate time data. That way, you can assign bonuses, address idle time, and evaluate individual performance for review. Finally, productivity software offers you the option to issue your employees with flexible work schedules that allow them to do the work on their time, which could get the best out of them.
Recruitment
The process of recruitment is often long and resource-intensive.
Sourcing talent, putting on hiring events, and reaching out to prospective recruits is time-consuming and can place a lot of strain on your HR department. To alleviate the heavy burden, you could look to recruitment software for some answers.
Recruitment software will allow you to store prospective candidates in a single place, so you can plan far ahead and line up suitable replacements for current pivotal positions in your enterprise. It also provides you with the means to filter out ill-suited candidates with resume searches and other tools.
Project Management
Project management software can streamline your workflows, accelerating the process of moving tasks and projects along the pipeline.
The best tools out there allow for easy onboarding for your employees, and introduce a wealth of features for simplifying the project management process. From labeling individual tasks for coworkers to passing them along to the relevant departments with kanban boards, a content project management tool can boost productivity and make everyone’s life easier.
Business Management
Business management gives you key insights as to where you may have bottlenecks in your enterprise. As a result, you’ll be able to quickly diagnose problem areas and address them accordingly.
This can speed up your problem resolution process, and allow you to scale the business from a solid foundation.
Sales and Marketing
Sales and marketing software can automate certain processes, making it easier to identify prospects and increase your conversion rates.
With the right tools, your sales and marketing teams will be able to quickly communicate internally and produce the results that boost your enterprise’s bottom line.
Accounting
Accounting software is essential for cutting out the risk of human error. Manual entry used to be the norm, but these days, it’s the inferior method of bookkeeping. A single typo or an extra digit can cause disruptions to your bookkeeping efforts, and potentially even cost you a lot of money.
The best accounting tools store all your bookkeeping data in one place, and can automate certain processes like sending out reminders for payments due.
Email Marketing
Email marketing software takes the reins of your email marketing efforts, drawing up lists of prospects and automating your cold, and warm, emails. Given how important it is to retain customers, using email marketing tools to refine your email marketing campaigns is a good idea.
CRM
CRM (customer relationship management) tools help you with the customer-facing aspects of your business.
If you want to deliver the best possible service to your clientele, you need to have a system in place for responding to queries, taking feedback on board, and collecting customer reviews. CRM tools help you do just that, so you can work on your customer service and secure those all-important five-star reviews.
Scheduling
Scheduling tools can make the difference between a well-oiled machine and a chaotic approach to organization. If everyone in your enterprise is on the same page, then you should all head in the same direction towards a single goal.
However, if communication between departments is lacking, and nobody is sure when client deadlines and project completion dates are, then you’ll struggle to meet your business goals.
Scheduling tools like digital calendars can help you organize your workload, and provide accurate estimates and deadlines to your clients.
Final Thoughts
There’s an abundance of top software options on the market today, which makes sense, given the rise of remote work and the huge impact of the COVID-19 pandemic.
Teams now need to communicate digitally to be effective, and software tools can enable this communication. Software can also help you boost productivity levels, stay on top of customer feedback, and schedule out all your tasks and projects.
If you aren’t already on board with software tools, it’s time that you warmed up to the idea, because the reality is: they’re only going to become more instrumental to the modern business.
